Ticketing, asset & fleet management, remote troubleshooting sessions, syslog, Windows-update control and a friendly desktop agent — all on your own servers.
Self-hosted · No per-ticket fees · Your data stays yours
Priorities, categories, teams, comments, resolutions and full history — with automatic system info attached from the agent.
Employees request help, launch shortcuts and see their own machine. IT elevates in place for updates, installs and captures.
Machines auto-register on first contact. See OS spread, pending updates and reboot status across the fleet.
Timed screenshot capture, notes and file attachments during troubleshooting — reviewable by your admins in the portal.
Push IT-approved installers, point machines at WSUS, or both. Roll out agent updates to every PC or a selection.
RFC 3164/5424 listener, rules engine, device auto-discovery and alerts to email, tickets or live dashboards.
Every plan is self-hosted with unlimited tickets. Pick a size — your license key and download links arrive by email.
Choose a plan and submit the form. We confirm your order and email your license key together with download links for the server and the desktop agent. You install SystemBuddy on your own infrastructure and enter the key under Settings → License.
Yes — the server, database and all your data run on your machines (Windows or Linux). The license simply validates against our licensing service.
Licenses run for one year. You'll keep core functionality and your data; licensed features re-enable the moment you renew.
Yes — request any plan and mention "trial" in the notes; we'll issue a time-limited key.
Fill this in and your license key + download links will be emailed to you once your order is confirmed.